Brian did a great job. I will request him going forward if that’s possible
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Charlie checked entire system, made necessary adjustments, and gave me advice on adjusting heat. Will ask for him again in the future!
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Charlie checked out my entire heating system and adjusted the water tank so it produced hot water So far, every is working fine.
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Don was great and got the job done well. He arrived within an hour of calling the office. We had a leaking pipe.
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Michael was prompt, courteous, professional and clean. Great job
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The $400 part that was replaced is leaking. Will call next week to have it fixed. In the 35 years I have been living in my house, this is the first time I have had to pay for service. We’ve had Meenan, Park Ave, Petro, Home Energy and never paid a dime for service. Makes me wonder if I should start looking for a different company to supply my heating oil. When is my contact over? Just a quick word to say that your service techs were prompt and friendly and went about their work in a very professional manner. Now, how do I get rid of the smell from the oil leak?
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I was charged a fee even though I am under contract. They claimed it was because I had no oil in the tank. I had 10 inches of oil in the tank and I called for an additional 200 gallons. This is the worst service. They are just robbing their customers.
Response from Hart Home Comfort:
Good Morning, The technician stuck the tank and there were 2 inches. We have a great automatic delivery program with a budget plan, where you don't eve need to worry about running out. Let me know if I can sign you up! Jacqueline Hart
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Bob was super friendly and was very professional. Thank you so much!
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Had a new oil burner installed in March 2020 and have had needed multiple service calls for no heat and hot water. Service manager Kevin was very rude when explaining my frustrations to him.
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